Guarantee and Service | ERAFLYME

The product is certified and is subject to warranty service at authorized service centers of the manufacturer. Warranty service is provided under the conditions specified in the warranty card.  
Returns of goods of good quality are made under the conditions and within the time period provided for by the legislation of Ukraine. The buyer bears the transportation and warehousing costs, delivery, shipment and storage costs independently. 


Goods with technical defects that arose through the fault of the manufacturer at the time of purchase are subject to replacement or return, if during operation they are subject to free repair after the fact of the manufacturer's fault is established by the service center, return delivery in this case is not paid by the client.


For service and repair issues, please contact the address of purchase or the ERAFLYME centralized service center at the following address: Vyshneve, 4 Kyivska St., tel. +38 096 920 21 15.


Having a high production and human resources potential, our Company follows the main course, which is aimed at creating competitive products, maximizing the satisfaction of consumer needs, as well as the interests of stakeholders. The Company's activities are based on the principles of total quality management and are regulated by the quality management system in accordance with European Standards (EC)